Your Privacy Matters

At LUMIÈRE, we are committed to protecting your privacy and ensuring your personal information is handled with transparency and care. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following information when you interact with our website:

• Name

• Email address

• Shipping and billing information

• Phone number (if provided)

• Order details

• Device and browser information

• Cookies and analytics data

We only collect information necessary to provide our services and improve your experience.

2. How We Use Your Information

Your information may be used to:

• Process and fulfill orders

• Provide customer support

• Send order updates and confirmations

• Improve our website and services

• Personalize your shopping experience

• Send promotional emails (only with your consent)

3. Cookies

Our website uses cookies to improve functionality, analyze website traffic, and enhance user experience. You can disable cookies through your browser settings, although some features may not function properly.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or misuse. While we strive to protect your data, no method of online transmission is completely secure.

5. Third-Party Services

We may use trusted third-party providers for:

• Payment processing

• Shipping services

• Analytics

• Marketing platforms

These providers only receive the information necessary to perform their services.